Frequently Asked Questions
How much does it cost to sell an item on tig.gg?
The price of your listing is dependent on the category you choose. Category prices are as follows; Home and Family £2 per item, Leisure, Sports & Hobbies £2 per item, Vehicles £5 per item and Property which is £99.
How long does my listing last?
All new listings will last for 30 days. After this time they will leave the site unless you renew your listing.
Do I have to register?
If you wish to sell something you will need to register. You don’t have to register if you just want to browse or buy something. But why not register? It’s quick and easy and it’s one step towards clearing your clutter!
Can I list a service?
You can only list items for sale, not services. You can offer a service in Tig Deals if you wish on a monthly basis if you have a special offer?
Can I list as many items as I want?
Yes you can, albeit in separate listings, for instance you cannot list 5 different items under one listing unless they are the same, for example 2 wardrobes etc.
Can I change my listing at any time?
Yes, whilst in your account, you can click on any item to amend the details. You cannot change the category and you cannot go above the price matrix you originally chose. If you would like to do this, please contact us by email; firstname.lastname@example.org
What happens if my item sells really quickly?
Just go into your account to amend your listing. If you click that your item is sold it will be removed from the listings.
Can I get a refund of my listing fees?
You are not entitled to a refund of fees once your listing has gone live. However there may be certain circumstances when you may be able to receive a refund of fees at the discretion of the management, for example; if there was a technical difficulty with the website or there was fraudulent use of your credit/debit card. Should you need to contact us with a request for a refund of fees, please do so within 7 days of the incident by emailing us at [email protected]tig.gg